Austin Resource Center for the Homeless - ARCH - Austin, TX

Contact information

500 E. 7th
Austin, TX 78701
: 512.305.4100


  1. Avatar
    2018-09-24 22:34:07
    Very awesome medical assistance and a short waiting period with friendly nurses as well as clerical security!!!

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Description: Lottery for sleep spot at 6pm each evening for single adult men only

Women may sleep during the day

Community Care Clinic operates next door: Mon-Thurs 7am-3:30pm

Routine medical attention begins at 6:30am. Dental and vision walk-ins should come to the clinic at 8am on Monday mornings.

MAP card sign-ups: at clinic Mon/Wed/Thurs-1pm OR Mon/Wed-8am (advised to come an hour early)

No ID/name needed to use services at shelter

Anyone under 18 must come with an adult

Serves dinner at 6pm to at least 100 people

Mail services available
Can store medication

Supportive Housing Programs
Front Steps, through the U.S. Department of Housing and Urban Development (HUD), provides a total of 56 units of permanent supportive housing designated for chronically homeless individuals.  Front Steps’ housing programs are based on the Housing First and Harm Reduction models.
In 2008, Front Steps was awarded a HUD funding to provide 10 units of permanent supportive housing.  More than 80% of our residents have maintained housing in this program for at least 25 months. In January 2011, Front Steps implemented new HUD funding to add an additional 26 units of housing to our inventory.  These units are specifically designated to house the chronically homeless and frequent users of the ARCH, which are some of our community’s most vulnerable individuals.
Front Steps’ supportive housing programs provide subsidized, scattered-site housing with intensive case management and other support services to ensure the successful housing and community integration of each client.  Frequent in-home case management meetings focus on housing stability, increasing self-sufficiency and self-determination.  In addition, the programs help our clients develop skills in money management, housekeeping, and integrating into the community.
Case managers assist clients with obtaining and maintaining employment or other income and addressing mental health and physical health needs.  Clients with income pay 30% of their income towards rent each month.In the spring of 2011, Front Steps introduced its Circle of Care mentor program which pairs mentors with clients to provide extra support while in our housing programs.  Trained mentors work in conjunction with the case managers to provide on-going support while modeling healthy behaviors and social activities.
Front Steps’ supportive housing program partners include: Austin Travis County Integral Care (ATCIC),Foundation Communities, Central Texas Recuperative Care Program, Foundation for the Homeless, Green Doors, The Mulholland Group and Streets of Hope Recovery Support Group.

Transitional Housing
Front Steps has limited transitional housing for clients of the Austin Resource Center for the Homeless (ARCH) and the Central Texas Recuperative Care Project, primarily through a group home unit where individuals can address issues of sobriety and income stabilization while establishing a housing plan to locate permanent housing solutions.
Our ‘First Steps’ housing program, which is generously funded by the Religious Coalition to Assist the Homeless, assists Front Steps clients move from the overnight emergency shelter into permanent supportive housing. For some clients, this may mean rental assistance on a subsidized unit within public housing or single room occupancy (SRO) unit until the client establishes an income. For others, First Steps may pay the move-in costs (security deposit, first month’s rent, household furnishings, etc.).

Do you have items to donate? Contact Austin Resource Center for the Homeless - ARCH at the phone number provided above to see if they can use any items you may have to donate.

Many of these shelters now have waiting lists. Please call before going to them. Many waiting lists are very long. Shelters and service also go out of business. Always call ahead to confirm that this location is still active. If you find that this location is no longer operating, please send us a comment using the form below.

If you have pictures of the shelter, I will upload them on this page. Please email me with the name of your shelter and the pictures to:

Do you have items to donate? Contact Austin Resource Center for the Homeless - ARCH at the phone number provided above to see if they can use any items you may have to donate.

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