Family Gateway

Programs and services provided include assessment and diversion, emergency shelter and supportive housing (through DHA vouchers and a permanent supportive housing program), comprehensive case management, adult and childrens services, and an education program.

If you are a family in need of assistance in Dallas or Tarrant County, please call the homeless crisis helpline at 1-888-411-6802 (Option 3) or take the online assessment found at our website.

The mission of Family Gateway is to provide stability and life-changing supportive services to children and families affected by homelessness. Founded by Mayor Annette G. Strauss in 1986, Family Gateway has served homeless families with children for more than thirty years. The agency receives more than 300 unique calls per month and has been designated as the county-wide point of entry (triage point) for families with children who are experiencing a homeless crisis.

Family Gateway believes in providing housing first and then uses a two-generation approach to wrap trauma-informed services around both the parent and the child. At Family Gateway, families of all kinds are welcome.

Want to get involved as a volunteer or support the mission of Family Gateway? Visit familygateway.org or call 214-823-4500 for more information.