Tenderlion Housing Clinic - Property Management

Property Management  Homeless Services

The Housing Services Staff are enthusiastic about helping clients retain and maintain their housing through rental payment and money management services.
The Housing Services Department:
    Builds rapport and trust with clients through advocacy and compassionate service.
    Provides clients with helpful information that allows them to make empowered and informed decisions about their lives.
    Values accuracy and timeliness as a means of providing quality service to all clients.

THC provides affordable supportive housing in San Francisco to over 1,500 formerly homeless tenants in 16 master leased properties residing in the Tenderloin, Mission, Union Square, and South of Market (SOMA) neighborhoods. Additionally, THC owns and operates the Galvin Apartments, a building in SOMA, designed for tenants transitioning out of Single Room Occupancy Hotels (SROs).
With over 150 employees, the Property Management Department is the largest department at THC, and is dedicated to providing high quality property management services within the supportive housing model.
To learn how to qualify for the Master Lease Program, see the Housing Services Master Lease Page.
The Property Management Department provides a welcoming and supportive environment for tenants to call home. The Supportive Housing Property Manager at each hotel works closely with tenants and staff to ensure a safe and habitable living experience.
The Property Management staff also work closely with the Support Service and Housing Departments to manage each hotel in a manner that improves the quality of life for the tenants and promotes housing retention. Recognizing that all staff play a significant role in supporting tenant heath and well-being, THC trains all property management staff on de-escalation, boundaries, harm reduction and motivational interviewing skills.

Programs
Permanent Housing
THC is one of the largest providers of low-income housing in San Francisco. With multiple properties throughout San Francisco, THC is able to provide housing to over 2,000 individuals with supportive services and on-site case management.

Transitional Housing
THC offers referral-based housing for individuals who are getting back on their feet after incarceration, and need temporary housing while they look for a permanent residence.

Money Management
THC has money management services that helps ensure rent can be paid every month on time. Individuals who need more help managing expenses can receive additional support in paying bills, keeping their benefits, and managing their savings.

Legal Assistance
One of THC's longest serving programs, THC has successfully fought against numerous illegal evictions, Ellis Act evictions, and habitability cases. Individuals seeking eviction defense or habitability complaints can find legal representation through our legal services.