Benjamin's House Emergency Shelter - Rice Lake, WI

Contact information

1107 Heart Island Parkway
Rice Lake, WI 54868
: 715-736-2437
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  1. Avatar
    2019-11-20 18:04:50
    I felt really unwelcomed with my visit. Was there almost two weeks and recieved no help,I lost my clothing because I couldn't afford to pick them up. Was told to leave because my partner had car trouble and didn't want her car towed with all our property. I feel I was discriminated for the fact I am with another female. Not happy with the way we were treated.

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Description: New Resident Information
Important Information for New Residents:  All potential residents must have a pre-screening interview prior to being accepted into our program. Individuals interested in coming to Benjamin's House Emergency Shelter for assistance should read the following information regarding our policies and then call with any questions or to set up an interview (715-736-2437).  
Individuals Ineligible for Residency

    Candidates who fail a background check are ineligible.
    Individuals who are under the influence of alcohol or other drugs will not be admitted
    Individuals who are deemed by the executive director or case manager to be dangerous to themselves, others, or the property are not candidates for residency.
    Each household must be headed by an adult who is at least 18 years of age.

Services Provided

    When there is a scheduled meal volunteer, evening meals are provided and are served family-style.  All other meals are self-serve.
    An individual case plan will be completed under the guidance of a case manager.
    Referrals to community agencies will be made as needed.

Selection of Residents

    Priority of selection:

    Barron county resident family with dependent children.
    Barron county resident.
    Out-of-county resident family with dependent children.
    Out-of-county resident.

    Priority also based on:

    Clear need/low risk
    Clear need/some risk
    Questionable need
    High risk

    At times when all shelter units are occupied, a waiting list will be developed.

Intake Procedures

    An initial intake phone or in-person interview will be conducted by a staff person to determine eligibility and priority assignment.
    An intake application will be completed along with all other intake paperwork.
    Rules and regulations will be reviewed and agreements signed.
    We are required as an agency to utilize WISP. Please review our Consumer Notice for Wisconsin ServicePoint.

Limitations of Residency

    Resident stay  at Benjamin's House is for a period of up to 90 days total, with progress evaluated at 30 and 60 days.
    Admissions are limited to once per twelve-month period. Repeat admissions must first write a letter to the executive director explaining the changes that will be made during the second stay that will allow for a successful outcome.

Consequences for Violations of Shelter Program Rules

    Benjamin's House is a zero tolerance facility for drugs and alcohol.  If a resident is found to possess or use drugs or alcohol, he or she will be asked to leave immediately.
     If a resident is found in violation of any of the program rules, they will be issued a written warning. Three infractions will result in immediate dismissal.
    In the case of gross misconduct, the resident will be evicted immediately from the premises.  

Questions and Answers:

Q)  What criteria must a resident meet to be admitted to Benjamin’s House?
A)  All residents must complete a pre-screening interview prior to being accepted into the program as well as a background check.  Residents are required to be able to care for themselves and/or their family, as well as be mentally stable and able to successfully reside in a communal home.  Those with an excessively violent background or with any sexual assault history will not be considered.  
Q)  Can the victims of domestic violence and other abusive situations come to the shelter?
A)  No.  The shelter does not have the security necessary to provide the required safety for victims of domestic violence. However, Benjamin’s House provides referrals to the appropriate organizations to help assist abuse victims get the help and support needed.

Q)  Does the shelter house people under the influence of drugs or alcohol?
A)  No.  Benjamin's House strictly enforces a zero tolerance policy regarding drugs and alcohol.  Any resident found under the influence will be asked to leave.
Q)  Does Benjamin’s House allow people to stay for just a couple of nights?
A)  No.  Benjamin’s House is a program-based shelter requiring each resident to develop an individual case plan to help achieve successful independent living.  This includes twice weekly 1:1 meetings with a case worker and other support programs to assist them in securing jobs and housing.  Benjamin’s House does not accept people who need a place to stay for just one or two nights.

Q) Can residents become repeat visitors?
A) Admissions are limited to one time in a twelve-month period.  

Q)  How do people get in contact with Benjamin’s House when they are in need?
A)  Potential residents can be referred by another person or organization or call (715) 736-2437 to set up an interview.  Everyone will be required to go through an interview process with staff before they can become a resident.

Q)  Who helps residents look for employment?
A)  The shelter employs a full time case manager who will work with individuals on employement search and resources for housing.

Q)  How many people can stay at the shelter at one time?
A)  There are 17 rooms that can house up to 24 adults and up to 30 individuals including children.
Q)  Are residents required to do chores while living at Benjamin’s House?
A)  Yes.  Residents have basic cleaning and housing duties they must complete as part of their stay.  They are also required to do their own laundry, however machines and detergent are provided to all residents.
Q)  Is there a curfew?
A)  Yes.  Adults have a curfew of 11pm to be in the building and midnight to be in their rooms for the night.  Children under 12 have a bedtime of 8:30 pm, while teens are required to be in bed by 10 pm.
Q)  Are meals provided?
A)  Yes.  An evening community dinner is provided by individuals, churches, and civic organizations who prepare and serve meals for the residents.  Additionally, there is a fully stocked pantry and freezer. Residents are welcome to use any of the food provided.

Q)  Is religious counseling required for residents?
A)  No.  Benjamin’s House is a secular organization and does not provide religious guidance.   However, churches can and do provide outreach and offer to take residents to church services or bible studies.

Q)  How many staff work at the shelter at any given time?
A)  We are a 24/7 facility. As such, there is always at least one staff member on duty.  The Executive Director oversees general operations and a Case Manager works directly with residents to assist with their personal goals and plans.
Q)  How can you personally help Benjamin’s House?
A)  There are many opportunities to get involved including fundraising, providing transportation, tutoring, cooking meals, performing clerical duties, teaching skills to residents (i.e. budgeting), or even painting and cleaning.  The shelter operates on a very tight operating budget  and all monetary donations are greatly appreciated!  The donation of  household items including cleaning supplies, toilet paper, bleach, paper toweling, and laundry detergent are always needed.  Other items such as gift certificates for haircuts and gas are a welcome gift to our residents.

Do you have items to donate? Contact Benjamin's House Emergency Shelter at the phone number provided above to see if they can use any items you may have to donate.

Shelter Information Last Update Date: 2020-02-01

Many of these shelters now have waiting lists. Please call before going to them. Many waiting lists are very long. Shelters and service also go out of business. Always call ahead to confirm that this location is still active. If you find that this location is no longer operating, please send us a comment using the form below.

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Do you have items to donate? Contact Benjamin's House Emergency Shelter at the phone number provided above to see if they can use any items you may have to donate.

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