Salvation Army Red Shield Family Residence

Intake: Daily, Holidays & Weekends: After 5pm

The Salvation Army Red Shield Family Residence is a safe and welcoming emergency housing shelter offering loving, respectful, compassionate, and non-judgmental services in order to empower residents to strive towards self-sufficiency. All family configurations including families with teenage children and single men with children are accepted. However the majority of our families are young mothers with infants.. Many of these women have aged out of the DHS system and are now entering the shelter system as homeless adults. They enter the shelter lacking basic life skills and parenting skills, having little to no actual work experience. The majority of these young mothers have self identified as victims of traumatic childhoods; physical, emotional, and sexual abuse; and neglect. In fact, seventy five percent of our residents have openly reported trauma histories.

The Salvation Army Red Shield Residence is a clean and sober facility. Clean and sober services are now handled jointly by the case mangers and RHD’s Connections program. Current drug an alcohol use seems to reflect that of the general population. Programs, such as Drexel's Caring Together, combining drug and alcohol treatment with mental heath treatment, seem to be most effective with this population.

The City of Philadelphia provides emergency and temporary housing to persons experiencing homelessness. Homeless Services administers contracts with various human service organizations to provide short-term emergency housing accommodations, based on an assessment of need, to resolve an immediate housing crisis for persons and families. Case management assistance is also provided to assist households with obtaining appropriate long-term housing. Emergency housing services include:

    Temporary shelter
    Ongoing case management services
    Assistance with obtaining transitional and/or permanent housing
    Supportive housing for special populations
    An optional savings program which allows households to save a part of their income for future housing expenses
    Philadelphia Homeless Outreach Hotline 215-232-1984

Centralized Homeless Intake Services

Centralized Homeless Intake Services includes an assessment of eligibility and service needs of persons and families presenting for placement into emergency housing.  If eligible, persons and families are placed in appropriate emergency housing, boarding homes, or other alternative housing.  Mental health assessments and referrals to drug/alcohol treatment, health services, children and youth services, legal services and veteran’s services, etc., are provided as needed.

If you are currently experiencing homelessness, please report to one of the central intake centers listed. You must go through central intake for an initial assessment of your housing needs before placement into the homeless housing system.

After 5 PM Daily, Weekends and Holidays

    Families: Salvation Army Red Shield Family Residence, 715 N. Broad Street