Crossroads Rhode Island - Providence, RI

Contact information

160 Broad Street
Providence, RI 02903
: 401-521-2255

Reviews: Be The First To Make A Review

Your opinion matters. Leave your review of Crossroads Rhode Island.

Photo Gallery

Description: Housing, shelter, and education.

We own and operate hundreds of permanent supportive housing units in Rhode Island. We have housing solutions appropriate for a variety of households, including:
    Single adults
    Adult couples without children
    Families with children
    Formerly homeless elders (age 50+)

Education & Employment
We have an Education and Employment Services team dedicated to providing high quality adult education, job training, and support to homeless and at-risk individuals. Our programs include:
    Certified Nursing Assistant Training
    GED preparation
    Janitorial training
    "Roads to Success" pre-employment skills class

We offer families and individuals who are experiencing homelessness emergency, shelter that is safe, respectful, and effective. We operate multiple shelters in order to best serve the specific needs of diverse situations.

Our Emergency Shelters include:
Operation First Step
Operation First Step assists individuals who are new to homelessness. We provide temporary shelter and support services to 10 men and 10 women while helping them find permanent housing as quickly as possible. Crossroads will provide these men and women with intensive case management and help them move out of homelessness for good. In the majority of cases, once they become independent, they will never need our help again.
Women’s Shelter
Our Women’s Shelter opened in 2008 and was designed as a space for 41 women, featuring 10 shared bedrooms, one wheelchair-accessible single room, a common living room, and an outdoor patio area. It is not uncommon for the Women’s Shelter to be full beyond capacity, with women sleeping on mattress pads in our community room as well. Women staying in the shelter meet with case managers regularly and actively work toward securing a stable home as quickly as possible.
Citizens Bank Family Center
The Family Center at Crossroads Rhode Island manages several different programs for homeless families in Rhode Island. They include:
    Emergency shelter and support for up to 15 homeless families
    Transitional housing units for 17 homeless families located throughout Providence. Families are housed for up to two years while our programs and staff help them to move back into independence.
    Five permanent supportive housing units for families who have moved out of shelter.
Couples' Shelter
Crossroads offers the only emergency shelter for couples without children. Couples receive intensive case management in scattered site apartments and are moved into permanent housing as quickly as possible.
LGBTQ Shelter
Crossroads offers the first and only LGBTQ Shelter in the state of Rhode Island. We offer semi-private shelter options for LGBTQ individuals and couples.

How to Get Help
If you are new to homelessness and not sure where to go for services, the information below will guide you.
We have emergency services available 24 hours a day, 7 days a week. Our main building is located at 160 Broad Street, Providence, RI 02903. Click here for directions. Our main phone number is (401) 521-2255.
Are you an individual or couple without children?
Call our front desk at (401) 521-2255 ext. 0
Are you a family?
Call Yelitza at (401) 521-2255 ext. 220
Are you experiencing violence in a relationship?
Call the Women's Center of Rhode Island's 24-hour helpline at  (401) 861-2760 or visit their website for more information.
Are you looking for information on Adult Education and Employment programs?
Call the Education and Employment Services Team Assistant at (401) 521-2255 ext. 138
Are you looking for information on our Certified Nursing Assistant program?
Visit our Education and Employment Services page for an admissions packet, or call (401) 521-2255 ext. 138 for more information.
Are you interested in renting an apartment at Kingstown Crossings?
Visit our Housing page or call (401) 294-7723 for more information.
Do you need health or dental care?
The Providence Community Health Center at 160 Broad Street can be reached by phone at (401) 861-2403.

Do you have items to donate? Contact Crossroads Rhode Island at the phone number provided above to see if they can use any items you may have to donate.

Shelter Information Last Update Date: 2020-02-01

Many of these shelters now have waiting lists. Please call before going to them. Many waiting lists are very long. Shelters and service also go out of business. Always call ahead to confirm that this location is still active. If you find that this location is no longer operating, please send us a comment using the form below.

If you have pictures of the shelter, I will upload them on this page. Please email me with the name of your shelter and the pictures to:

Do you have items to donate? Contact Crossroads Rhode Island at the phone number provided above to see if they can use any items you may have to donate.

Providence Resources

FoodRhode Island Food Banks & Soup Kitchens

Find Food Banks & Soup Kitchens

SheltersProvidence County Homeless Shelters

See All Shelters in Providence County

HealthFree Dental Care Clinics

Find Free Dental Clinics

HealthFree Treatment Centers

Find Free & Low Cost Drug Rehab and Alcohol Detox Treatment Centers

Homeless News


McDonald's $1 Menu Helping The Homeless Survive

The Homeless Shelter Directory would like to give a great thank you to the people of McDonald's for providing your one dollar menu.

In our recent survey asking the homeless how they... [read more]

Homeless Population Statistics In Florida

According to WPEC channel 12 West Palm Beach, the current Florida homeless population is 43,000.

They also reported the Palm Beach County and Treasure Coast homeless population is... [read more]

Louis Armstrong Park Homeless

Guest article from Peter J. Hatas in response to the New Homeless Article

In 2004 I traveled to... [read more]