Homeless Services Center - Santa Cruz, CA

Contact information

115B Coral St
Santa Cruz, CA 95060
: Phone: 831-458-6020
: http://www.scshelter.org/
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  1. Avatar
    2019-09-03 14:14:44
    Intake folks were great, seem motivated to do all they can to help folks, professional & friendly in manner as appropriate, made me feel comfortable & not judged. However, I take exception to being allowed only 5 min of hot water for a shower with 15 min time limit. I just can't take cold showers, sorry. I wish they had told me about the 5 min of hot water rule. I was informed of only the 15 min limit. I told them they should tell folks about this 5 min of hot water rule before they try to shower & was told I should be more grateful...I find this attitude uncalled for, demeaning & just plain rude. Most of us 2nd class citizens are really fed up with this attitude in our daily lives & don't need it from those allegedly there to assist us. It's pretty simple, if you don't like the homeless then don't work there. As for "feeling more grateful"? I didn't even get my lousy 5 min of hot water so I think you can figure out what I think about this. I'm so much more fortunate than most as I live in my RV, VA takes care of my health needs & I'll just have to find some place to shower, such a small hurdle in the survival game. I have no personal experience with the folks working in other areas of the agency as I've dealt with only intake people, but I've heard only good things about the staff from those who use them. Too bad there's such a ridiculous issue with hot water. Is it a cost issue? I'd gladly pay for a shower, even extra for those who have no money. I've explained my limited experience as clearly as I'm able & doubt if this will even be read before being ignored. I don't trust anything anymore & have become cynical beyond my wildest fears...

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Description: Homeless Services Center provides a pathway to housing for individuals and families living in Santa Cruz County.

Homeless Services. Mission Statement: "The Homeless Services Center is dedicated to the coordinated provision of services for homeless persons. The goal of the Homeless Services Center is to provide both emergency and transitional services to homeless individuals and families that will enable our clients to achieve self-sufficiency."

Daytime Essential Services Center
An on-site day program providing basic services to homeless individuals, such as morning and evening meal service, laundry, mail facilities, showers and social-service referrals.

Daytime Essential Services Center Office Hours: 9 a.m to 4 p.m. Monday thru Friday
Meal Service: Breakfast- 8 a.m. to 9 a.m. and Dinner-4 p.m. to 5 p.m. every day

Showers: 8 a.m. to 3:30 p.m. Monday thru Friday
Mailroom: 10:30 a.m. to 4 p.m. Monday thru Friday (Closed for lunch 12-1)

Paul Lee Loft Shelter & Winter Shelter Program Emergency-shelter service on the HSC campus for 46 adults, 365 days per year. During the winter months, additional shelter is provided at the National Guard Armory with shuttle service operating from the HSC campus. To sign up for the Paul Lee Loft, visit the Day Resources Center between 9am and 4pm and fill out an application.

Rebele Family Shelter

Emergency housing for up to 28 families for up to six months.

The shelter provides family suites, three meals per day, children's indoors and outdoor play areas, a classroom/meeting room, a central lounge on each floor and laundry facilities. Adults receive counseling, health-care and job assistance support, and children attend area schools. To sign up for the wait list for the family shelter, call (831) 458-6020 or visit the Rebele Family Shelter Reception Desk. To remain on the wait list, please call in or visit the Rebele Family Shelter office once every two weeks.

Do you have items to donate? Contact Homeless Services Center at the phone number provided above to see if they can use any items you may have to donate.

User Questions & Answers

Many of these shelters now have waiting lists. Please call before going to them. Many waiting lists are very long. Shelters and service also go out of business. Always call ahead to confirm that this location is still active. If you find that this location is no longer operating, please send us a comment using the form below.

If you have pictures of the shelter, I will upload them on this page. Please email me with the name of your shelter and the pictures to: HomelessSupport@gmail.com

Do you have items to donate? Contact Homeless Services Center at the phone number provided above to see if they can use any items you may have to donate.

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