Family Gateway - Dallas, TX

Contact information

711 South St. Paul Street
Dallas, TX 75201
: Phone: 214-823-4500
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Description: Programs and services provided include assessment and diversion, emergency shelter and supportive housing (through DHA vouchers and a permanent supportive housing program), comprehensive case management, adult and children’s services, and an education program.

If you are a family in need of assistance in Dallas or Tarrant County, please call the homeless crisis helpline at 1-888-411-6802 (Option 3) or take the online assessment found at our website.

The mission of Family Gateway is to provide stability and life-changing supportive services to children and families affected by homelessness. Founded by Mayor Annette G. Strauss in 1986, Family Gateway has served homeless families with children for more than thirty years. The agency receives more than 300 unique calls per month and has been designated as the county-wide point of entry (triage point) for families with children who are experiencing a homeless crisis.

Family Gateway believes in providing housing first and then uses a two-generation approach to wrap trauma-informed services around both the parent and the child. At Family Gateway, families of all kinds are welcome.

Want to get involved as a volunteer or support the mission of Family Gateway? Visit or call 214-823-4500 for more information.

Do you have items to donate? Contact Family Gateway at the phone number provided above to see if they can use any items you may have to donate.

User Questions & Answers

Many of these shelters now have waiting lists. Please call before going to them. Many waiting lists are very long. Shelters and service also go out of business. Always call ahead to confirm that this location is still active. If you find that this location is no longer operating, please send us a comment using the form below.

If you have pictures of the shelter, I will upload them on this page. Please email me with the name of your shelter and the pictures to:

Do you have items to donate? Contact Family Gateway at the phone number provided above to see if they can use any items you may have to donate.

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