The Salvation Army Center of Hope Shelter

1. 

   An

   Sep 18, 2018Reply

   The clients are treated poorly since the intake at the Salvation Army Center of Hope in Augusta, Georgia is at 4pm, but the majority of the time the clients wait in line for up to 2 hours and its especially a health and safety hazard for the Senior Citizens and children waiting in line in this 100+ degree heat! In the Statement of Clients Rights and Responsibilities it does state: "the right to receive services that protect your health and safety" and the Salvation Army Center of Hope in Augusta, Georgia does not practice these rights for their clients and there are too many witnesses that see this happen day after day over and over again but some are too scared to say anything in fear of not having a bed and shelter from 4pm to 8am but I will be their advocate and say what needs to be said even if it means jeopardizing my stay there every day and something needs to be done about this issue before somebody get seriously hurt waiting in the dangerous heat everyday. Now the clients in the 3,6,9 program ALWAYS get in at 3pm and they are no better than we are just because they are in that program and its very unfair and not right and we are all human beings. I believe that there is a lot of favoritism associated in trying to get in the 3,6,9 program and ALL OF US have a lot going on too with our lives and that is why we want to seek help and the reason we are at the Salvation Army and WE ALL deserve help! I was told that I had to have a job first and not only a job I was told I also had to have proof of 2 months of paycheck stubs to even be considered in the 3,6,9 program! Also I was insulted and humiliated when I was told that I have been coming consistently to the women's shelter for 2 months and insulted for not finding a job yet well sometimes it takes clients longer to find a job and also a place to live and know they let some clients in 3,6,9 without a job or no income then why was I treated like 2nd class citizen?
2. 

   Curtis

   Nov 13, 2019Reply

   I have to agree with not only everything said already but the fact that I even recorded such an event an was ostracized by the Salvation Army an Kroc Center organization itself for recording the inhumane treatment of people during a sever tornado warning with severe rain an wind while standing in line outside during all this while being told by a Richmond County deputy that for what I did, that was the reason I was not going to be able to stay there that night. Mind you all that we just received an Amber Alert on everyone's phones today were outside prior to this event stating to seek shelter now. It didn't say sell shelter soon, it said Now. The Storm was right above us an blowing wing, an pouring rain an soaking everyone's feet as well as their belongings while being told that we were not permitted to enter the building to stand by the wall inside to get out of extreme danger until they were able to check us all in adequately. The Shelter's homeless director is Named Mrs Jackson. She is a tyrant. Ask anyone there at any given time an any one will tell you that she does not care an will call the police on you for any little thing if given the opportunity. A director in her position should not run a business with an iron fist. But learn to advocate for the very people she's supposed to look after instead of belittle them an make them feel uncomfortable, unwanted, unappreciated, an overall Unacceptable. The major is a white male in a predominantly African American Community, City an state. I feel like he put me out till the first of the year of 2020 to save face in front of his management an employee. Whether or someone wants to admit to it or not, the animosity of white homeless males & females from the staff there is so thick you could cut it with a knife. It's sickening to see others of the same ethnic background treated better than ones that are not. Did I mention I still have this 44 second video saved an yet nothing has been done about it. I feel like the City of Augusta is taking a back seat an blind eye an closed mouth to what really is going on with your loved ones out there struggling in that shelter. It's appalling to say the least. My question to the city would've been why did y'all feel the need to spend 22 million dollars on an area that is used for nothing more than an exercise, an religious facility? Doesn't the South have enough churches for God's sakes? If it had anything to do with the Kroc Family wanting to see their facility used for the greater good or for the benefit of the homeless folks by providing somewhere to go an not to be seen as a "Vagrant" then they have failed here in Augusta Georgia. The whole entire organizations management aught to be fired for negligence, inhumane treatment of homeless people, an total disregard for the quality of a human life.

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